Privacy Policy for Digital Genie Labs LLC

At Digital Genie Labs (https://www.digitalgenielabs.com/), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.

1. Who We Are

Digital Genie Labs is a future-forward marketing agency in partnership with a print-on-demand powerhouse, dedicated to turning visionary writers into profitable, published authors. We provide an end-to-end self-publishing ecosystem that includes digital marketing, print-on-demand distribution, eBook conversion, global metadata optimization, and author brand amplification. Our services support authors with everything from manuscript refinement to bookstore-quality printing and sustainable, carbon-balanced logistics.

All digital products are non-refundable.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information:

• Full name

• Email address

• Phone number

• Billing/shipping address

• Payment information (processed securely through third-party services)

b. Technical & Usage Data:

• IP address

• Browser type and version

• Device information

• Referring URLs and pages visited

• Time and duration of website visits

c. Author & Project Data (where applicable):

• Manuscript details

• Author bios and book metadata

• Uploaded files for publishing or marketing services


3. How We Use Your Information

We collect and use your data to:

• Deliver requested services and products

• Communicate with you regarding your orders, inquiries, or service updates

• Provide customer support and technical assistance

• Improve our website performance and user experience

• Process payments and issue invoices

• Share educational resources, offers, and marketing content (with opt-out option)

• Comply with legal and regulatory obligations


4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to enhance your browsing experience, analyze traffic, and tailor content. You can control or disable cookies via your browser settings, though this may impact certain website functionalities.


5. Sharing Your Information

Your personal data is never sold. We only share information in the following instances:

• With service providers (e.g., payment processors, hosting platforms, fulfillment partners) under confidentiality agreements

• To comply with legal obligations or enforce our Terms of Service

• With your consent, when collaborating on publishing or promotional campaigns

• In the event of a merger, acquisition, or asset transfer (you will be notified in advance)


6. Data Retention

We retain your data for as long as it is needed to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.


7. Data Security

We implement robust technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no digital platform is 100% secure, so we encourage safe browsing practices.


8. Your Rights and Choices

You may request to:

• Access or review your personal information

• Correct inaccurate or outdated data

• Delete your data (subject to legal retention requirements)

• Opt out of promotional communications at any time

To exercise your rights, email us at info@digitalgenielabs.com


9. Third-Party Services and Links

Our website may contain links to external websites or integrate third-party services. We are not responsible for the privacy practices of those third parties. Please review their policies before sharing any personal data.


10. Children’s Privacy

Digital Genie Labs does not knowingly collect personal data from individuals under the age of 13. If we become aware of such data collection, we will delete the information promptly.


11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.


12. Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us at:

Digital Genie Labs

Email: info@digitalgenielabs.com

Website: https://www.digitalgenielabs.com

Location: 1111b S Governors Avenue STE 29471, Dover, Delaware, 19904.


Thank you for trusting Digital Genie Labs—where creativity scales and stories go global.
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